Privacy Policy

How we collect, use, and protect your personal data

Payments handled by Stripe

Stripe processes card payments using PCI-compliant infrastructure. We do not store full card numbers or CVC.

Mexico Privacy Notice (Aviso de Privacidad)

If you are in Mexico, please review our dedicated Aviso de Privacidad Integral in Spanish.

View Mexico Aviso de Privacidad Integral

What We Collect

Depending on how you interact with us, we may collect:

  • •Contact and identification data (name, email, phone, company, role)
  • •Training and registration details (tier, goals, scheduling preferences, participant data)
  • •Transaction metadata (payment status, invoice references, subscription tier)
  • •Technical and analytics data (IP, browser/device details, usage events)

We do not store full payment card details. Payment processing is handled by Stripe.

How We Use Data

We use data to:

  • •Deliver training, support, and customer communications
  • •Process payments and issue receipts/invoices
  • •Improve platform quality, reliability, and user experience
  • •Meet legal obligations, prevent fraud, and maintain security

Sharing and Disclosure

We may share data with trusted providers strictly for service delivery:

  • •Stripe (payments), hosting/cloud, analytics, and communication providers
  • •Professional advisors or authorities when required by law

We do not sell personal information for money.

Data Retention

We keep data only as long as needed for business and legal purposes.

  • •Billing and accounting records may be kept up to 7 years
  • •Support and operational records are retained for limited periods, then deleted or anonymized

Your Rights & Contact

You may request access, correction, deletion, or object to certain processing, subject to applicable law.

Privacy requests:
info@hotlumpowell.com

Last updated: February 2026